For details on QTS installation, see the QTS User Guide or the user guide for your QNAP Device, which you can download at Download Center. Note:: One or more of these methods may not be supported by your QNAP Device, depending on the model. If Qfinder doesn't work, perform the following command and provide the errors on screen to QNAP support. Cloud Install If your QNAP Device is not listed, you can initalize it using the following methods.Try mapping the network drive using Qfinder again. Perform the following command: net use * /y /d If not work, release current network drive connections using command line and mapping the network drive using Qfinder again. Remove previous saved credentials towards QNAP NAS in Credential manager and create a new one (for example: Qfinder can find the NAS)ĭisable Windows Hello Authentication in Windows 10 or 11 to avoid using Microsoft Account over SMB share. Make sure the client is not blocked by QuFirewall or Allow/Deny list in Control Panel > Security.Ĭonfirming the NAS and Client are in the same LAN network.Since then, Qfinder Pro can see the NAS if it is connected directly to my computer, but I cannot log to the web interface. Make sure no entry is entered in Edit shared folder permission > Microsoft Networking host access. After changing ISPs, the layout is: TS-131P NAS > TP-Link managed switch > TP-Link commercial router > Fiber router Also, I changed the IP address of the NAS, but it is still static.Make sure the user has proper folder permission in Control Panel > Privilege > Shared Folder > Edit shared folder permission.However Win XP and some legacy devices only support SMB 1(less secure), you will need to change lowest SMB version to SMB 1 for better compatibility Secured login and multi-factor authenticationįor security reason, by default the Highest SMB version is SMB 3 and the Lowest SMB version is SMB 2.Support Milestone Surveillance Platform Please use the administrators account to login to your NAS web management page and then find and click on myQNAPcloud > myQNAPcloud Link.NAS Smart Surveillance System Solutions.Check to see if you can hear 2 beeps (about 2.
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